FAQ
Frequently asked questions
Straight answers about how TradeWinback works, what it costs, and what's involved.
TradeWinback helps UK roofing companies revisit quotations and enquiries that never became confirmed jobs. We identify the opportunities most worth pursuing, help structure the follow-up approach and track whether previously lost conversations become active again.
No. TradeWinback focuses on opportunities you've already generated. The purpose is to get more value from enquiries, surveys and quotations you've already invested time in before spending more money acquiring new leads.
For founding roofing companies: £0 setup fee. The initial £250 success fee is only due when a previously stale or lost opportunity attributable to the TradeWinback campaign becomes a confirmed job. If you choose to continue after the first recovered job, the founding client rate is £350 per month with no long-term contract.
A recovered opportunity counts as confirmed when the customer has accepted the work and paid a deposit. If your company does not normally take deposits, the work must instead be formally scheduled and confirmed in writing.
Not for the initial free audit. We can begin with anonymised examples containing the type of job, approximate quotation value, date quoted, what happened and how the customer was followed up. Customer names, customer phone numbers and customer email addresses are not required for the initial audit.
That's a good thing. TradeWinback can focus on opportunities that have already reached the end of your normal follow-up process — for example quotes from 30, 60 or 90+ days ago that ultimately went quiet.
There is no long-term contract for founding clients. If you continue after the initial recovery campaign, the service is billed monthly and can be cancelled.